The All-in-One Solution for Webinars and Meetings | Sessions Blog

SESSIONS: The must-have videoconferencing tool for customer-facing teams

Written by Elida Ungurean | March 16, 2022

Many businesses or organizations spend a lot of time on video conferences. From client meetings to internal team huddles, there's nothing like the face-to-face interaction that video conferencing provides. But, as with anything, not all video conferencing tools are created equal.

Sessions have proven to be one of the best tools for video conferencing out there. It's simple to use and has a ton of great features that make it perfect for customer-facing teams. Let's take a look at some of the reasons why Sessions is so great for customer-facing teams.

To start with, Sessions has its own booking system. This means that you don't have to use a separate tool to schedule your meetings. You can simply share your availability link and let other people schedule a meeting when it suits them best.

Sessions also have an interactive agenda. This feature allows you to create and modify agendas right in the meeting room. You can also save agendas as templates and use them again later on.

But what sets Sessions apart is its integrations with other tools. With Sessions, you can directly integrate 19 different tools into your meetings. This means that you don't need to share your screen or use any extra software to collaborate with others during your meetings. Everything is taken care of within Sessions itself.

Finally, Sessions runs on its cloud platform. This means that you don't need to worry about compatibility issues or lag times. You can connect to the Session cloud and instantly collaborate with others.

All in all, Sessions is an excellent tool for customer-facing teams. It's easy to use and has a ton of features that make collaboration a breeze. Here is a closer look at how Sessions has helped sales, marketing, and customer success teams.

How Sessions help Customer Success teams

Most customer success teams are always looking for ways to make the onboarding process more efficient and effective. Sessions can help to achieve that.

Sessions make booking and managing customer meetings easy, so you can focus on delivering a seamless onboarding experience. You can keep your customers engaged and on track with interactive onboarding sessions. And because Sessions integrates with popular calendar tools, you can easily schedule and manage customer meetings without ever having to worry about overlap or conflicts.

Plus, with Sessions' powerful reporting features, you can revisit past training sessions and track your customers' progress.

How Sessions help sales teams

By managing clients and invitations all in one place using Sessions, sales teams can prepare the perfect pitch or demo and embed all the presentation materials. Giving customers a truly interactive experience, Sessions allows sales teams to close more deals with confidence. Doing the follow-up automatically, and giving customers easy access to presentation materials, videos and recordings, Sessions makes it easy for sales teams to keep their clients informed and up-to-date. Now with sessions, sales teams can save time, close more deals and make their clients happy.

Sessions for marketing teams

Using a large tool stack to manage and run events can be difficult, and so can multiple co-hosts working together to build the event structure. Sessions is a tool that makes it easy for you to manage clients and invitations, attract new customers and keep existing ones engaged, prepare the perfect pitch or demo, follow up automatically, and give customers easy access to presentation materials. Sessions also analyze all of the data with its powerful reporting features built into the dashboard. Marketing teams can now increase engagement and make sure their events are successful.

Final thoughts on Sessions

Sessions is an incredibly versatile tool and can be used by a wide variety of businesses. It is designed to reduce the too many tools needed by businesses to execute and manage the meeting lifecycle. Sessions offers an easy way to manage meetings, collaborate with multiple users, stay on top of tasks, and generate engagement during events. With its intuitive interface and powerful reporting features, Sessions is the perfect tool for any team looking to improve its efficiency and effectiveness.

👉 Whether you’re looking for better onboarding processes or seeking better insights into customers’ preferences and interests, Sessions has something for everyone. And that’s why it remains one of the most popular session management tools on the market today.