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The Power of Interactive Demos: Convert More Prospects into Customers

Written by Livia Burbulea | June 29, 2023

Staying ahead in the sales game is no small feat, so finding effective strategies to drive sales is crucial for your business to thrive. One strategy gaining popularity is the use of live, interactive product demos. Why do these stand out among other sales strategies? 

In this blog, we'll discuss why interactive product demos are instrumental in driving sales and how Sessions can help you conduct them. Let's get started. 

 

 

 

Interactive Product Demos

An interactive product demo is a powerful sales strategy, as it enables potential customers to experience a product's features and benefits in a hands-on and immersive way. Unlike traditional static demonstrations, interactive demos allow users to actively engage with the product, explore its functionalities, navigate different scenarios, and customize certain aspects. 

67% of buyers say interactive product demos are more effective than traditional product descriptions in helping them make a purchase decision.

By providing an interactive and dynamic experience, these demos create a sense of involvement and personalization for your product, leading to a plethora of benefits for sales representatives.

 

Streamlined Demo Scheduling

Sessions simplifies the process of scheduling interactive product demos through its intuitive Booking system. With just a few clicks, sales reps can easily set up demo appointments with potential customers, eliminating the hassle of back-and-forth communication. The Booking system offers flexibility, allowing reps to share their availability, sync calendars with prospects, and let others book a meeting time. By streamlining the scheduling process, Sessions empowers sales reps to efficiently manage their demo calendar, ensuring a seamless and convenient experience for both the sales team and customers.

 

Showcase Web-Based Products

Sessions' "My Product" tool is specifically designed for interactive product demos, offering a powerful co-browsing feature. With "My Product," sales reps can effortlessly showcase web-based products in real-time, providing a collaborative browsing experience. Prospects can explore the product alongside the sales rep, experiencing its features firsthand. This interactive co-browsing capability enhances engagement and enables sales reps to address questions and highlight key elements of the web-based product. With "My Product," Sessions empowers sales reps to deliver impactful demos, fostering a deeper understanding and appreciation of the product's capabilities.

 

Boost Customer Engagement and Experience

In the competitive landscape of modern business, capturing and retaining customers' attention is paramount. Interactive product demos excel in this regard by offering an immersive and captivating experience that boosts customer engagement and enhances the overall experience of understanding a product.

  1. Immersive and personalized product exploration: Interactive demos enable customers to interact with different features, navigate live scenarios, and experience the product's functionalities firsthand. This hands-on approach enhances their understanding of the product, allowing them to envision how it can address their specific needs and pain points.
  2. Enhanced understanding of product benefits: Unlike static presentations, interactive demos allow prospects to experience the product's benefits in real-time. By actively engaging with the demo, they gain a deeper understanding of how the product works, its unique features, and the value it brings. This immersive experience helps leads make informed purchasing decisions and builds trust in the product's capabilities.

With Sessions, hosts can build an agenda, ensuring that they hit all major sales points and demonstrate the product thoroughly. Potential customers can witness the product demonstration in real time and converse with the sales rep, all from the comfort of their home or office. 

 

Increase Sales Conversion Rates

One of the primary goals of any sales strategy is to convert potential customers into actual buyers. Interactive product demos are pivotal in achieving this objective by effectively increasing sales conversion rates. 

  1. Foster confidence and trust in the product: Interactive product demos instill confidence in potential customers by providing an immersive experience that showcases your product's capabilities. By allowing prospects to witness the product in real-time, they can gain firsthand experience and develop trust in its performance and value. This confidence significantly influences purchasing decisions, leading to higher conversion rates.

  2. Clear communication of product value: Interactive demos allow your product to communicate effectively its unique value proposition. Through interactive features, demonstrations of key features, and personalized exploration, potential customers can fully grasp the benefits and advantages of the product. This clear communication of value translates into a compelling case for making a purchase.

  3. Reduce friction in the sales process: Interactive product demos streamline the sales process by eliminating uncertainties and reducing friction points. By accessing a live meeting with sales reps, your potential customers can address any questions or concerns they may have in real-time. This immediate clarification helps to overcome obstacles and objections, smoothing the path to purchase and increasing conversion rates.

Live product demos allow potential buyers to address their objections in real time as they're experiencing the product. Plus, with a customizable agenda equipped with timers, sales reps are sure to hit all of their talking points and keep within a reasonable timeframe.

 

Provide Real-Time Product Feedback

Gathering valuable feedback from potential customers is essential for refining and improving products. Interactive product demos excel in this aspect by offering a platform for real-time product feedback. Here's how interactive demos facilitate the process of receiving and leveraging feedback:

  1. Gather valuable insights from potential customers: Businesses can actively collect participant feedback during interactive product demos. This feedback can include their impressions, preferences, and suggestions for improvement. By capturing these insights in real time, companies gain a deep understanding of customer needs and expectations, allowing them to refine their product offerings accordingly.

  2. Identify and address pain points: Interactive demos enable businesses to uncover potential pain points your prospect experiences as they engage with your product. By observing user behavior and receiving feedback, companies can identify areas where the product may fall short or encounter usability issues. This real-time feedback helps in proactively addressing these pain points and optimizing the product's performance.

  3. Tailor the product to meet customer needs: Real-time feedback gathered during interactive demos is valuable for product refinement and customization. By incorporating customer suggestions and preferences, your business can align product development efforts with the specific needs of yourtarget audience. Tailoring the product based on real-time feedback increases its relevance and its resonance with your customers, ultimately driving sales.

With Sessions, sales reps can easily gather and leverage insights from potential customers during their meetings. The platform's chat feature allows real-time communication, enabling reps to actively engage with participants, address their queries, and capture feedback. 

Additionally, Sessions' Q&A feature facilitates the collection of specific feedback by allowing participants to ask questions and provide comments during the demo. These features make it easy for sales reps to gather valuable insights, understand customer perspectives, and make data-informed decisions for product improvement and optimized sales strategies.

 

Drive Sales with Sessions

With the rise of remote work and virtual interactions, the need for remote, live interactive product demos has become increasingly significant. Businesses seek ways to effectively engage potential customers, regardless of location. This is where Sessions comes in, offering a cutting-edge solution that caters to the demands of a digital-first world.

Sessions provides a seamless platform for conducting remote, live, interactive product demos. With its advanced features and intuitive interface, Sessions enables sales reps to showcase products in real time, bridging the gap between businesses and their target audience. Whether it's demonstrating software, presenting a new gadget, or showcasing the latest features of a product, Sessions offers the tools necessary to create engaging and immersive experiences.

Using Sessions, sales reps can build a comprehensive AI-assisted agenda, conduct engaging and interactive live meetings, and obtain insightful audience feedback – live and post-meeting. By leveraging the platform's features, your sales reps can connect with a broader audience, effectively communicate product value, and drive sales in a digital landscape.